Shipping & Fulfillment

Shipping Policy
If a delivery to your address fails to arrive, is mis-delivered, gets lost, or is stolen (or any other case), please inform us of the situation within 30 da...
Fri, 15 Sep, 2023 at 1:46 PM
Status shows delivered, but I haven't received my game yet!
If you have received a tracking number, and that tracking number shows a package 'delivered', but it has not arrived on your doorstep yet, there is ...
Mon, 8 Mar, 2021 at 9:34 AM
Help! I haven't received a shipping confirmation yet!
Shipping confirmation emails are not sent until your package is shipped out. If you have yet to receive your order/tracking information, it may be due to th...
Sat, 6 Jun, 2020 at 9:20 AM
Do you ship to Russia, South America, or the Middle East?
At this time, we no longer ship to Russia, South/Central America, or the Middle East. This change is due to a combination of a high rate of damages, extensi...
Tue, 23 Mar, 2021 at 2:12 PM