Level 99 Games LLC
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Contact us M-F 9am-5pm MDT @ 505-361-2880
The Level 99 Store
Purchasing and Returns
Refund & Exchange Policy
How do I return a game I accidentally ordered?
I am not satisfied with the final state of a product. What can I do about it?
Do I have to pay additional taxes if I order Level 99 Games from outside of the USA?
Pledge Confirmation with Level 99 Games
Help! My game is missing parts or was shipped with damage!
Can I have my replacement parts shipped with my order?
Shipping & Fulfillment
Status shows delivered, but I haven't received my game yet!
Help! I haven't received a shipping confirmation yet!
Do you ship to Russia, South America, or the Middle East?
Resellers & Localization
How can I become a retailer, distributor, or localizer?
When will I receive digital Launch 99 rewards?
Why are my shipping rates high for Launch 99 Items?
Where can I see the status of my Launch 99 Order?
Help Desk Software