Level 99 Games LLC
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Contact us M-F 9am-5pm MDT @ 505-361-2880
Dead by Daylight: The Board Game
Why are the Canadian tax rates different from the standard?
How do Young-Ja's patterns work?
Are the bags in Bullet♥︎ meant to have a logo printed on them?
I already own the Deluxe Bullets. Will I have to repurchase them for Bullet★?
Empyreal: Far Corners
Do you deliver outside the zones stated on the Kickstarter Project?
Why is tax charged post-project in the Pledge Manager? Isn't this project international-friendly in my region?
Millennium Blades: Collusion
My insert tray was damaged upon opening. What now?
I have two copies of the team card "The Single." Is this an error?
Some of my dividers are the wrong color or show the wrong type. What should I do?
One of the cards in my "Shonen Leap" set appears to just be a friendship card. Is this normal?
Can I still get Millennium Blades Collusion?
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Is the Skull Man 33 solo fighter still available from Level 99 Games?
Can I still get BattleCON Unleashed?
How can I tell I'm playing the latest edition of BattleCon?
When will play mats from the BattleCON Unleashed project arrive?
How do I obtain errata for BattleCON games?
Is Dragon Punch still available?
I have 1st Edition Argent. Are you still selling Upgrade Kits for 2nd Edition?
Do I have to pay additional taxes if I order Level 99 Games from outside of the USA?
I am not satisfied with the final state of a product. What can I do about it?
Who are your Distributors?
Future Retailer Support
How can I buy Level 99 Games in bulk for resale?
When will I receive digital Launch 99 rewards?
Why are my shipping rates high for Launch 99 Items?
Where can I see the status of my Launch 99 Order?
Help! I haven't received a shipping confirmation yet!
International Kickstarter & Pre-Order Questions
Status shows delivered, but I haven't received my game yet!
Do you ship to Russia, South America, or the Middle East?
Replacements & Damages
Help! My game is missing parts or was shipped with damage!
Can I have my replacement parts shipped with my order?
Refunds & Returns
Video Game Replacements
My video game order is missing/damaged!
Errata & FAQs
Millennium Blades Collusion - Known Issues
BattleCON 4th Edition — Known Issues
Game Design Submissions
How can I submit my game design to Level 99 Games?
How can I become an Artist for Level 99 Games?
How can I become a Graphic Designer for Level 99 Games?
Licensing & Branding
Personal and Fair Use
Can I use Level 99 Games art and characters for my personal project?
Can I use photos of Level 99 Games products on my website?
Fan Work Policy
Translation & Localization
Can I translate one of your games into my local language?
What does it mean to back a project on Kickstarter?
Help Desk Software
by Freshdesk Support Desk